glen a richter wrote:
I ordered Center Ice last night around 7:30 (EST) expecting that it would be up and running instantly. By 8, the channels still weren't working, so I called Verizon to ask what was up and remind them the game was starting in a couple minutes. They said it would be up by about 8:30 so I waited patiently. At 8:30, nothing. At 9:00, nothing. At this point, of course, I'd already seen (via NHL Network) that it was 3-0. So I called Verizon again to ask what was up since the tech told me I'd be good to go by 8:30. They told me it would be 24 hours before the channels started showing up.
At that point I should have thanked them for their unacceptably slow service preventing me from having to watch this trainwreck of a game.
At least you were not getting calls from a creditor at 8 am for an account you closed with Verizon 4 years ago and for which you have the confirmation number of the account closing, closing date, and verizon agent's name who closed the account, phone number, and representative number.
Heck, the Blues sucked almost as much as Verizon customer service last night. FYI - the game wasn't available to me on my Roku until 2:30 am last night and that has nothing to do with Verizon at all. Every other game on Game Center was available from the get-go.